CAN I ORDER BY TELEPHONE?
Not a problem. Simply call us and one of our floral experts will be glad to help you.
HOW MUCH IS DELIVERY?
Our standard deliveries are free, as long as you place a minimum order of BD20, whether you’ve ordered flowers arrangement, pots, vases or Trees, or all of the above. Tree of Life/Afnan Flowers delivers virtually everywhere across Bahrain.
WHERE DO YOU DELIVER? HOW LONG DOES IT TAKE?
We offer same day and next day delivery everywhere on the island. Please note: Same day delivery is available on orders placed within six hours of placing an order.
DO YOU GUARANTEE DELIVERY ON A SPECIFIC DATE?
Yes, we guarantee that your delivery will be delivered on the requested date, unless the recipient is not home, or if weather conditions make delivery impossible.
DO YOU DELIVER TO BUSINESSES?
Sure, we love surprising people at work.
DO YOU DELIVER TO HOSPITALS?
Yes, and we understand the sensitive nature of hospital deliveries. All Tree of Life/Afnan Flowers representatives are professionals experienced in delivering flowers in delicate situations.
DO YOU DELIVER ON FRIDAY?
No, Tree of Life/Afnan Flowers is closed on Fridays.
WHAT HAPPENS IF THE RECIPIENT ISN’T HOME AT TIME OF DELIVERY?
The delivery person will leave a card (with a number to call in order to arrange a convenient delivery time). No need to worry, all deliveries are made by experienced professionals and they will choose the situation
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
Tree of Life/Afnan Flowers is happy to accept Debit Card, Credit Card and Cash on Delivery ( T& C Apply)
CAN I PAY FOR MY ORDER ON ARRIVAL?
Yes, we accept payment on delivery. However, in case of cancellation, the information should be sent within 2 hours after the Online order ( cash on delivery) is confirmed. If the material is out for delivery without receipt of cancellation notification, the delivery charges will apply.
WILL ANY OF MY BILLING INFORMATION BE DISPLAYED ON THE DELIVERED ITEM?
No. The only identifying marking displayed on the item will be your name and card message.
IS IT SAFE TO USE MY CREDIT CARD ON YOUR SITE?
Absolutely. Tree of Life/Afnan Flowers uses a secure connection to transfer all order information. Tree of Life/Afnan Flowers doesn’t sell, lend or provide information to any outside organizations.
WHY SHOULD I BUY FROM YOU?
Our commitment to superior quality and service is the basis of our success. And most importantly, we accommodate many different types of budgets. That is why you should buy from Tree of Life/AfnanFlowers.
IS IT POSSIBLE FOR YOU TO SLIGHTLY CHANGE ONE OF YOUR ARRANGEMENTS FOR ME?
Why not! Contact one of our trained floral service experts just email us at firstname.lastname@example.org. We promise to do our best to accommodate your taste. However, you have a two hours grace period to change any order once placed.
WILL I BE ABLE TO SEND A MESSAGE WITH MY ORDER?
Yes, you can write your own personal message to the recipient. It’s up to you.
WILL YOU SEND ME A RECEIPT?
If you place your order online, you can print a receipt after you complete the transaction. If you would like a receipt for an order placed by phone, simply ask us and we will be happy to provide you with one.
I’M HAVING A PROBLEM ORDERING FROM YOUR WEBSITE, WHAT SHOULD I DO?
Contact us and we will walk you through the process, or take your order by phone.
CAN I MAKE CHANGES TO MY ORDER?
Of course, as long as your item has not already been sent. You are allowed two hours grace period to change your order.
I MADE A MISTAKE WHEN ORDERING, WHAT SHOULD I DO?
Contact us immediately, and we will fix it.
WHAT IS THE BEST WAY TO CONTACT YOU?
The best way to contact us is by phone, or by email.
HOW CAN I CONTACT YOU? CALL OR EMAIL.
We have a trained team of floral service experts that are waiting to help you. In the event you call us after hours, please leave a message and a representative will call you back as soon as possible, or at a time chosen by you.